What is the Hybrid Kangaroo?
Will it Fit? Cubicle and Desk Size
- the main work surface is adjustable 16.5″ above your desk and measures 28″ wide x 24″ deep.
Standing beats sitting – this is known. But how can we stand better? I have been testing a standing desk accessory called the Level for three months. As a 3+ year standing desk advocate, this is the first time I’ve used a balance board. Until recently, I had relied on a thick floor mat and other products to help ease foot and leg strain.
The Level by Fluidstance, office-category winner of Inc.’s 2015 Best in Class Awards, has added health benefits to your standard shock-absorbing floor mat. While it’s simply a piece of wood framed by curved, die-cut aluminum, the product has fantastic design and an undeniable cool factor – it gets noticed. The science behind it centers on this:
The body is meant to move in three dimensions, and our FluidStance product enables that movement at a desk or workstation. Merely standing at a desk doesn’t allow for this movement, whereas using the Level does.
I’d rather not strain my feet standing in heels or wedges, and I rarely wear flats. I stand barefoot most of the day in my office and slip on shoes for meetings. That said, my feet get sore if I stand still on the Level for more than about ten minutes. It is really made for you to continually rock and sway.
The Level is supposed to help reduce the need to shift your weight while standing, which can produce poor posture. Indeed, I have found this constant urge to be a negative symptom of my stand-up desk. With the Level, my feet still get tired and I end up standing on one foot with the other bent at the knee laying horizontally on my desk, which is not optimal.
Takeaway: I enjoy the added motion but I find myself switching to my floor mat for at least half the day. I think my feet would get less tired if I stood in tennis shoes; I’ve simply been too lazy to change shoes throughout the day. The Level is a neat piece of ergonomic furniture if you can afford it and wear comfortable shoes, but a quality floor mat at least 3/4 inch thick is a more affordable, still solid option that works better for women who wear heels.
Price: The American Made and Original models range from $289 to $489 as of this writing. The average American works forty hours a week from ages 20-65. This totals 90,000 hours, or 10.7 years at work (excluding two weeks of vacation per year). Your health, well-being, and productivity at work affect nearly every area of your life. Treat your body to the healthiest options possible. You could drop hundreds or thousands on an ergonomic chair or a standing desk setup. The latter will save you time and money in the long run, and you might even live longer.
Materials: The Level is made with eco-conscious materials, some models featuring renewable bamboo. The finish is GREENGUARD certified so it meets rigorous low emission standards. I’m happy to support a company that prides itself on being “responsible borrowers from mother earth.” Plus, 90% of initial products are produced in the U.S. The environmentally friendly packaging is a nice feature.
Disclosure: I was given a Level by Fluidstance and asked to write a review. I have not been compensated in any other way.
Why you should get a standing desk (Part 1).
Standing Desk Product Recommendations:
1) Desk: I have the adjustable height Dual Kangaroo from Ergo Desktop ($599) – made in USA. There are dozens of brands and types of desks out there. When narrowing down my choices in February 2013, I considered the Ergotron Workfit which is a mount, but in the end I chose the more portable Kangaroo, which sits on top of my regular desk. It required less hardware and work/drilling holes in the wall.
The Dual Kangaroo is great for a laptop and monitor setup or for two monitors. Be sure to use the included stability leg to reduce wobbling. (The attentive Ergo Desktop customer care team actually tweeted me this tip after noticing this picture I posted of the desk sans leg.) The obvious benefit of an adjustable height desk is that it allows for postural changes throughout the day. There are times you’ll want to sit – that’s okay. I rarely lower my desk but it’s nice to have the option.
Kangaroo and similar brands like VARIDESK, UpLift and Ergo Depot have models for different laptop/computer combinations. thehumansolution.com has a good selection of well-priced desks and free shipping over $85. (The Human Solution also accepts BitCoin because they are awesome.) A coworker recently ordered the Kangaroo Pro (mount style) for a single monitor (the Pro Junior is good for smaller monitors) – well done, RD! Some Kangaroo desks use VESA mounts for your monitor while others use shelves (what I have and prefer for its flexibility).
A few more standing desk recommendations if the Kangaroo line is not for you:
a. Electric adjustable desk: The UpLift 900 ($769) has received excellent reviews (LA Times). Lifehacker named it the #1 standing desk (check out Lifehacker’s February 2014 top five standing desks – if you order one off this list, you’ll be set). “If you want a standard size desk with brilliant height adjustability, the UpLift 900 is perfect for you.” The motor allows easy switching between sitting and standing. See video reviews of the UpLift 900.
b. Walking desk/treadmill desk: Check out the TrekDesk ($549 as of 10/26/16):
You can burn an extra 2.6-3.6 calories per minute depending on incline (156-216 extra per hour). I’ve read that your typed WPM decreases as walking speed increases, and Business Insider‘s Alyson Shontell reports that her treadmill desk experiment decreased productivity due to dividing attention across work and physical movement (but she ultimately had fairly positive takeaways). If you are a klutz and multitasker, walking while working could be problematic. I like the idea of it overall though. Read Danny Sullivan’s treadmill desk review. Sullivan uses the LifeSpan desk, specifically the TR1200-DT7.
c. Light duty electric desk: If you work from a laptop and only need the standing desk for a few hours a day: Ergo Depot AD17 Adjustable Height Desk (normally $749, on sale for $549 at time of this posting)
d. DIY: The famous $22 Ikea standing desk: The Standesk 2200.
Also check out Anjelika Temple’s creative suggestions on Brit + Co: ten DIY standing desk ideas. This includes a nicer but still affordable Ikea solution: The Floating Corner Desk (from $178).
e. (Pretty) affordable height adjustable monitor stand and keyboard tray: VARIDESK Pro ($300)
Try it first! Note: Please experiment with a DIY standing desk for at least two months before purchasing furniture. Try using cardboard boxes and old yellow page phone books or paper reams to prop up your monitor, keyboard and mouse at proper ergonomic height on top of your existing desk. It will be ugly but it’s for testing. Make sure you can commit to this lifestyle.
2) Anti-Fatigue Floor Mat for standing desk: A good, thick, high-quality shock-absorbent floor mat is crucial. You spend most of your life at work (and soon, on your feet). Invest in your health and comfort. I have been quite pleased with the $75 Rhino Mat Pyra-Mat Anti Fatigue Mat (free shipping at Ergo Depot). Don’t skimp on the floor mat, and don’t venture into standing without one. Read the fine print: you should have a sponge thickness at least 3/4-7/8″ thick (1/2″ won’t cut it). The mat I have comes with optional custom logos. If you’re a manager and have employees who stand all day (e.g., at a service desk or counter) surprise them with these mats and you will be amazed at their gratitude and improved morale.
Update 10/26/16: Read my review of Ergodriven’s Topo mat, inspired by natural terrain and meant to keep you moving as you stand.
Continue reading Standing Desk Product Reviews: Desks, Mats, Socks (Part 2)
Steve Curtin’s Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary is about taking customer service from ordinary to extraordinary. The emphasis is on employees’ understanding of the difference between job function and job essence. It’s a good read for marketers, because we can help shape policies and culture for customer-facing team members.
Here are the service employee basics, according to Curtin:
“…job function is necessary—even critical (i.e., the shopping carts must be retrieved from the parking lot…)—but it does not represent the totality of an employee’s job role!… The other half…often neglected, is job essence. His highest priority at work is to create promoters.”
Teaching the importance of job essence can really make a difference in your employees’ attitudes, which you need to optimize for a great customer experience. Most people (in any job) don’t answer this question correctly: “What do you do?” They’ll talk about job function: “I collect shopping carts from the parking lot.” But they should talk about job essence: “I make sure every customer has a wonderful shopping experience, starting with their first impression.”
Bon Qui Qui is funny because it’s true.
I quit going to LA Fitness for a few reasons, but the lack of customer service was a big one. For years, the greeter sensed my presence without looking up from her phone, held out her hand for my card, swiped it, and handed it back silently. It’s the case at most grocery stores, too. Over time, the effect of being shuffled along through impersonal assembly line transactions has a negative impact on our society. The difference made by a friendly Publix cashier who makes eye contact, offers a greeting, and thanks me first is a stark contrast to most transactions. We’ve come to expect the exchange of money for goods to be a robotic, thankless necessity. It shouldn’t be.
One of Curtin’s best observations is about the order in which thanks are given at time of payment. Do you find yourself thanking the cashier for taking your money before she thanks you? Does she even say the words “thank you”?
In our efforts to be polite or politically correct, we’ve become self-effacing toward workers in service jobs. We have established a pattern of not expecting to be thanked first for our business. This is a problem. Granted, plenty of customers are rude and service people deserve courtesy and respect. But the customer deserves the primary thanking. Curtin gets it and has helpful ideas about ways to motivate employees to provide great service.
For all the lamenting of the loss of human connection due to technology, let’s remember the simple opportunities for positive impressions absent from mechanized transactions in too many brick and mortar stores.
When’s the last time you received excellent customer service?